FAQ

What connectors do you have ?

We actually have 300 connectors, you can see our full catalog here. Don’t worry if you don’t find the one you need, reach out to us and we can build it for you in less than two weeks, free of charge !

What is your pricing model ?

Our subscription depends on the number of connectors and volume of data. Please ask sales to provide a detailed quote.
Our pricing includes unlimited number of users

How long does it take to get set up with Datanow?

Setting up with Datanow is quick and easy. Once you sign up for a free trial, you can start connecting your data sources and building dashboards right away. Our support team is available to assist you with any questions you may have.With our help and depending on the complexity, our customers can get their first dashboards in a few hours.

Do I need to involve my technical team ?

No need to involve your technical team, Our platform is designed to be usable by business users only, so that your technical team can really focus on their Core product and not spend time on data analysis

Do I need to know how to code ?

Our platform is designed for business users that don’t know how to code in SQL. However, if you are familiar with SQL, there is also an interface to do your transformations directly.

Is Datanow GDPR-compliant?

Yes, we are fully compliant with GDPR regulations. We have implemented strict data protection policies and procedures to ensure that your data is handled in accordance with GDPR guidelines and all our servers are located in the EU.

Can we try Datanow before committing to a subscription?

Yes, we offer a free trial period so you can test out our platform and see if it meets your needs before committing to a subscription.

Are there any limits on the amount of data we can store or process?

We offer flexible pricing plans to meet the needs of businesses of all sizes. Our plans include different levels of data storage and processing capacity, so you can choose the plan that best fits your needs. If you need more capacity in the future, you can easily upgrade your plan and your infrastructure will be able to handle the additional capacity.

How do we get support if we have issues?

Our support team is available 24/7 to assist with any issues you may encounter. You can reach out to us via email or phone and we'll work to resolve the issues as quickly as possible.

How autonomous am I in making sense of my data ?

If you know a little bit about your data (think Excel power-user) you will be able to make sense of your data. 
If not we can provide you will consulting services to help with the first steps

Does Datanow create the dashboards ?

We can provide ready-to-use templates for standard KPIs but we believe every business is different so you are fully autonomous to create all the dashboards you want to see.

We can provide additional dashboarding capabilities but this is not the core of what we do as you’ll always know better than us what you really require.

Can I use your tool to help my customers see my data (embedded visualization) ?

Yes, we have already helped clients deliver their data to their own customers by creating embedded dashboards tailored to each customer and integrated into their apps.

Do we need to change our visualization tool if we already have one ?

We can connect to all the main visualization tools in the market (Metabase, Looker studio (formerly Google Data Studio)

Can we integrate Datanow with our existing workflow and tools?

Yes, we offer integrations with popular tools like Slack and Zapier, as well as APIs that allow you to connect Datanow with your existing workflow.

What level of customization is available with Datanow?

Our platform offers a high level of customization, including the ability to create custom dashboards, reports, and KPIs. We also offer white-labeling options, so you can brand your dashboards with your company's logo and colors.

Do I need to involve my technical team ?

No need to involve your technical team, Our platform is designed to be usable by business users only, so that your technical team can really focus on their Core product and not spend time on data analysis

Can we export our data from Datanow?

Yes, you can export your data from Datanow at any time. We offer a variety of export formats, including CSV and Excel, to make it easy to work with your data outside of our platform.

How long does it take to get set up with Datanow?

Setting up with Datanow is quick and easy. Once you sign up for a free trial, you can start connecting your data sources and building dashboards right away. Our support team is available to assist you with any questions you may have.

With our help and depending on the complexity, our customers can get their first dashboards in a few minutes.